Privacy Policy

Introduction

PointCraft B.V. ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Data Controller

PointCraft B.V., registered in the Netherlands (KvK: XXXXXXXX), is the data controller responsible for your personal data. Our registered office is in Amsterdam, Netherlands.

Information We Collect

We collect information that you provide directly to us, including:

• Name and contact information
• Email address
• Phone number
• Company name and details
• Project requirements and messages
• Technical data (IP address, browser type, device information)

How We Use Your Information

We use your information to respond to your inquiries, provide quotes, deliver our scanning services, send relevant communications about our services, and improve our website and services.

Legal Basis for Processing

We process your personal data based on: your consent, performance of a contract, our legitimate business interests, and compliance with legal obligations under GDPR and Dutch law.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, typically for the duration of our business relationship plus 7 years for legal and tax purposes.

Your Rights

Under GDPR, you have the following rights regarding your personal data:

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restriction of processing
• Right to data portability
• Right to object to processing

Cookies

We use cookies and similar technologies to enhance your experience. Please see our Cookie Policy for more details.

Contact Us

For any privacy-related questions or to exercise your rights, please contact our Data Protection Officer:

Email: privacy@pointcraft.eu